Last updated: September 15, 2023
At Dolapert Hotels, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a booking, or stay at our hotels.
Personal Information: When you make a reservation, we collect information such as your name, email address, phone number, payment details, and passport information (as required by law).
Usage Data: We automatically collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on pages.
Stay Information: During your stay, we may collect information about your preferences, special requests, and any incidents that occur.
We use your personal information to:
We process your personal information based on the following legal grounds:
We may share your information with:
We never sell your personal information to third parties.
As a Norwegian company, we primarily store and process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure data storage.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking information is typically retained for 7 years to comply with Norwegian accounting and tax regulations.
Under Norwegian and EU data protection laws, you have the right to:
To exercise these rights, please contact us using the information below.
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date.
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: [email protected]
Phone: +47 123 45 678
Address: Fjordvegen 123, 5006 Bergen, Norway
Data Protection Authority: If you believe we have not addressed your privacy concerns, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).